Technical Assistance
Send us the vehicle, symptoms, fault codes, scans and tests already done. We help you structure the rest of the diagnosis.
Open a technical case
For independent workshops
Take on Chinese vehicles with technical support behind you.
China Car Assist gives independent workshops technical support, repair information and hard-to-find parts for Chinese vehicles.
Technical Assistance
Send us the case when your workshop is blocked on a Chinese vehicle.
Repair Data
Repair information for supported Chinese vehicles, through our technical support.
Parts Sourcing
We help identify and source difficult Chinese vehicle parts.
Why Chinese vehicles are still difficult for independent workshops
Most workshops do not refuse these vehicles by choice — they face six recurring blockers.
Diagnostic access
Tools do not always cover the brand or certain advanced functions.
Repair information
Procedures, diagrams, pinouts and service information remain hard to obtain.
EV / HV knowledge
High-voltage work requires procedures, equipment and certified staff.
Parts availability
References, compatibility and European stock are often hard to confirm.
Vehicle identification
VIN, EPC and OE references are not always enough to identify the right part quickly.
Technical support
When the diagnosis stalls, a specialist contact is often missing.
Core services
What China Car Assist does for your workshop
Repair Data
Procedures, DTCs, wiring diagrams, pinouts and technical information for supported vehicles.
Direct data access is being integrated with selected partners. Today this information reaches you through China Car Assist technical support.
Ask for repair informationParts Sourcing
Send the VIN, a reference or photos. We identify and source options with condition, price and lead time.
Request a part
Brand ecosystem
Brands we work with
The level of support depends on the model, the available documentation and our technical partners.
And other Chinese brands arriving in Europe.
How it works
01
You open a case
Vehicle, symptoms, DTC codes, tests already done, photos or scan report.
02
We handle the research
Our team analyses the case and, when needed, works with technical specialists and suppliers.
03
You get a usable answer
A concrete next step, the information you were missing, or a sourcing option.
Pilot programme
Founding Partner Programme
We are currently onboarding a limited number of independent workshops in Spain, France and Italy.
Apply as a Founding PartnerLimited places and defined conditions — not a permanent free access.
- Pilot access to the platform
- Technical support on your blocked cases
- Parts sourcing assistance
- Early access to repair data as partners come online
- Direct feedback channel with the China Car Assist team
- Qualified customer requests matched to your capabilities and availability
Frequently asked questions
Need help with your Chinese vehicle?
Describe your vehicle and your problem. China Car Assist looks for a workshop suited to your brand, the type of work and local availability.
Availability depends on your location, vehicle and type of work.
Accept the vehicles you refuse today.
Join the network and open your first technical or parts case with our team behind you.
Join as a workshop